Disrepair Co-Ordinator

Job description

Contract terms

Starting salary: PO3 (£45,750 – £49,056)
Work location: Broadwater Farm Community Centre, Adams Road, London, N17 6HE
Hours per week: 36 per week
Contract type: Fixed term contract (12 months from start date)
Closing date: Sunday, 9th November 2025 at 23:59
Expected interview date: W/c 17th November 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents

About the role

The role involves co-ordinating a high volume of enquiries and actions relating to the works required as part of legal disrepair claims against the Council. You will liaise with team members, contractors and legal providers, in addition to residents, other Council teams and stakeholders on a daily basis, to ensure that cases are well maintained and concluded in accordance with our targets.

The role also involves monitoring and recording updates, maintaining systems and retaining documentation for record keeping, in order to facilitate accurate and reliable data to be utilised in reporting to senior management and facilitate relevant requests.

About the team

Our Disrepair Team is a highly skilled and professional group, participating in an exciting restructure that will permanently redefine the Council’s capabilities with regard to this service area. Within the team, we have roles pertaining to case management and repairs, including Administrator, Surveyors, Caseworkers and co-ordinators.

There is an emphasis on problem solving, dynamism and a strong commitment to delivering results within the team. Due to the nature of the work, there is a strong team ethos which involves co-operation and collaboration on a daily basis. A range of tasks are necessary to resolve the claims both individually and as a project involving complex issues which arise naturally from the work and require innovation and creativity to resolve.

About you

We are seeking tenacious, organised and hardworking individuals, with a strong understanding of housing repairs operations. The ideal candidate will also have sound knowledge of legal disrepair, with a demonstrable skill set and knowledge base required to step into the role and integrate smoothly into the team, under the guidance and supervision of the Senior Disrepair Manager.

You must have strong communication skills, a solutions focussed mindset and a strong work ethic. As part of the ongoing project to build a service fit for the future, you will take direction with enthusiasm and a can-do attitude. It is essential that candidates have proficient use of Microsoft Office and repairs systems and databases to fulfil this role.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.  

Additionally, we are aware that automated emails may be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of your application, please contact [email protected]